TBSDTV Community Forum

After changing my PC (from Windows 10 to Windows 11, from Z87 to Z790 chipset) my TBS6590 gave up showing the scrambled DVB-C channels though I sequentially put to DVBViewer program folder three different versions of TbsCIapi.dll: 1.0.2.2 of March 7, 2018; 1.0.2.3 of May 17, 2019; and 1.0.2.3 of May 5, 2023 (from DVB Dream v298). In the last two cases, DVBViewer just crashed. The free channels are available. What should I do?

hi
Do you install the latest drivers (V1.0.1.4)?
and install the latest version of dvbdream or dvbviewer from the office web.

Best Regards

Yes, the current version of the driver is 1.0.1.4 and the version of DVBViewer is 7.3.0.0.

Maybe he will still be needed Microsoft Visual C++ 2008 Service Pack 1

It was installed so the issue is not here

please try the tools
https://www.tbsiptv.com/download/common ... 0.0.10.zip
the tools will read the CAM MMI info.
BTW. check your CAM if expired.

Best Regards

The CAM is not expired, it works in the older third-party tuner as well as in my TV.

Hi sir
From the pictures, the CAM was not deceted, is the CAM's light on? Could you show me the pictures the card with CAM ?
or Could you give me the remote access to check it? email to me Davin@tbsdtv.com

Best Regards

The green light is on, the external power is connected too as you see.

Hi Sir,

Please setup the remote and send email to davin he will have a remote check with this .

Thanks

Kind Regards

steven